Privacy Policy

1. Introduction

Medical Access Network Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medicalaccessnetwork.org and use our services.

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws to ensure your protected health information (PHI) remains confidential and secure.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, address, email address, and phone number
• Date of birth and Social Security number
• Insurance information
• Medical history and health information
• Appointment and treatment records
• Billing and payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our healthcare services
• Schedule appointments and coordinate your care
• Process payments and billing
• Communicate with you about your health and treatment
• Send appointment reminders and health information
• Comply with legal obligations and regulations
• Improve our website and patient experience
• Detect, prevent, and address security issues

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care
• Insurance Companies: For billing and claims processing
• Business Associates: With third-party service providers who assist our operations
• Legal Requirements: When required by law or to protect rights and safety
• With Your Consent: With other parties when you provide explicit consent

We do not sell your personal health information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and network infrastructure
• Access controls and authentication procedures
• Regular security audits and assessments
• Employee training on privacy and security

6. Your Privacy Rights

Under HIPAA and applicable state laws, you have the right to:

• Access and obtain copies of your medical records
• Request corrections to your health information
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: